Privacy Policy
How we collect, use, and safeguard your information.
Last Updated:
Overview
Sol & Soil ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or purchase our products.
Information We Collect
We may collect the following information:
- Name
- Email address
- Billing and shipping address
- Phone number
- Payment information (processed securely through third-party payment providers)
- Order history
- Device information, browser type, and IP address
- Website usage and analytics data
How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer support
- Send order confirmations and shipping updates
- Improve our products and website
- Prevent fraudulent transactions
- Comply with legal obligations
- Send promotional communications when you have opted in
Cookies
Our website uses cookies and similar technologies to:
- Remember your preferences
- Analyze website traffic
- Improve user experience
- Support marketing and advertising activities
You may disable cookies through your browser settings, although some website features may not function properly.
Third-Party Services
We may share information with trusted third parties that help us operate our business, including:
- Shopify
- Payment processors
- Shipping carriers
- Email marketing providers
- Analytics providers
These providers only receive information necessary to perform their services.
Data Security
We implement reasonable security measures designed to protect your personal information. However, no online transmission or storage method can be guaranteed to be completely secure.
Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Withdraw marketing consent
To exercise these rights, contact us at support@solandsoil.ca.
Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will take effect when posted on this page.
Contact
For privacy-related questions, contact: support@solandsoil.ca